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Responding to requests

Reply fast, and know what the backup does.

For contractors 2 min read

  1. Get the intro. You get a text and email with the job details and how the landowner wants to be reached.
  2. Reply fast. Contact the landowner the way they asked, as soon as you can.
  3. Mark contacted. Mark the request "contacted" so the system knows you replied.
  4. No-reply backup. If you don't reply within a few hours, you get a reminder, then the landowner may be offered another pro.
  5. Never resold. Requests go only to the pros the landowner picked, never resold.

Preview: this shows how it will work at launch. Accounts, billing, and messages aren't live yet.

Related: Quote templates

/for-contractors/automations1Get the intro2Reply fast3Mark contacted4No-reply backup5Never resold
The steps at a glance.