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Contractor help and FAQ

Answers to common questions about signup, billing, plans, your profile, the badge, and introductions. Everything is self-serve.

Preview: accounts and billing are not live yet. These answers describe how it will work at launch.

How do I sign up?

Everything is self-serve: pick a plan on the join page and fill in your profile. At launch, Pro and Premium are paid by card at signup. No sales call needed. (In this preview, signup is not open yet.)

How does billing work?

Pro and Premium are flat monthly plans billed to your card each month. No contracts, no per-lead fees, and no cut of your jobs. You'll get an emailed receipt each month.

How do I change my plan?

From your account settings, switch between Free, Pro, and Premium at any time. Upgrades start right away. Downgrades take effect at the end of the current billing month.

How do I cancel?

Cancel from your account settings, any time, without calling anyone. Paid features stay on until the end of the month you've paid for, then your listing goes back to Free.

How do I edit my profile?

Log in and edit your counties, travel radius, minimum job, equipment, seasons, photos, and "booking X weeks out" status yourself. Changes show up right away.

How does the Rural Verified badge check work?

Upload your license, certificate of insurance, business registration, and equipment list. We check them against public records and show the badge only if all four pass. It's free on every plan, and paying never buys it. Details.

How do leads and introductions work?

Landowners pick 1 to 3 pros. When they send a request, we introduce you by text and email (texts only to landowners who agreed). Requests are never resold. If you don't reply within a few hours, the landowner may be offered another pro. See the automations.

What happens with reviews?

Reviews come only from real jobs booked through a request. When a job is marked done, the landowner gets a review request.

How do I get help?

Email us or use the contact form. We answer by email. We don't do sales calls.

Step-by-step tutorials

Still stuck? Email hello@ruralcontractornetwork.com or use the contact form.

How-to: Billing and cancelling (2 to 3 min)